Support
CONTACT NUMBERS
Purchasing at U-wifi
Residential: 1-800-123-U-WIFI
Business: 1-800-123-U-WIFI
General Customer Care & Technical Support
From the U-app: on your phone
From your phone: 111
Call: 1-800-123-U-WIFI so we can troubleshoot with you.
U-wifi High Speed Internet Support
U-wifi 5G Home Internet Sales: 1-800-123-U-WIFI
U-wifi 5G Home Internet Tech Support: 1-800-123-U-WIFI
International Callers
Call: 1-800-123-U-WIFI
All calls made to this number from a Customer Care Representative are avalable daily from 4 a.m. to Midnight PST.
Short Codes
Just dial the short-code below as if you were making a phone call (information is not available via text message), hit "Send" and we'll give you the info you need. It's fast, easy and free!
For your account balance and last payment received info:
Contact us - TTY
TTY service is available for people who are Deaf, Hard or Hearing or have a Speech Disability.
Dial 111 to reach a Relay Agent.