Support

Save time and manage your account online with our self-service center or using U-app.

CONTACT NUMBERS

Purchasing at U-wifi

Residential: 1-800-123-U-WIFI

Business: 1-800-123-U-WIFI

General Customer Care & Technical Support

From the U-app: on your phone

From your phone: 111

Call: 1-800-123-U-WIFI so we can troubleshoot with you.

U-wifi High Speed Internet Support

U-wifi 5G Home Internet Sales: 1-800-123-U-WIFI

U-wifi 5G Home Internet Tech Support: 1-800-123-U-WIFI

International Callers

Call: 1-800-123-U-WIFI
All calls made to this number from a Customer Care Representative are avalable daily from 4 a.m. to Midnight PST.

Short Codes

Just dial the short-code below as if you were making a phone call (information is not available via text message), hit "Send" and we'll give you the info you need. It's fast, easy and free!

For your account balance and last payment received info:

Contact us - TTY

TTY service is available for people who are Deaf, Hard or Hearing or have a Speech Disability.

Dial 111 to reach a Relay Agent.

Common questions about U-wifi Internet

It's up to U.

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